RETURNS
a. Valentina Giovannini can not offer the right of return or exchange.
b. Orders cannot be cancelled. All sales of physical and digital products are final and non-refundable (meditations, decks, journals, paintings, workbook, etc.). We are unable to accept returns or exchanges.
SESSIONS, PROGRAMS AND TRAININGS AGREEMENTS
This Agreement is entered into by and between: Valentina Giovannini (as “She”, “Spiritual Intuitive Coach”) and the client, whereby Spiritual Intuitive Coach agrees to provide Spiritual Intuitive Coaching Services for Client focusing on the following topics attached to this Agreement. Description of Spiritual Intuitive Coaching: Spiritual Intuitive Coaching is partnership (defined as an alliance, not a legal business partnership) between the Spiritual Intuitive Coach and the Client in a thought-energetic and creative process that inspires the client to maximise personal potential. It is designed to facilitate the creation/development of personal goals and to develop and carry out a strategy/plan for achieving those goals.
1) Spiritual Intuitive Coach-Client Relationship A. Spiritual Intuitive Coach agrees to maintain the ethics and standards of behaviour : the Spiritual Intuitive Coach will always keep her client’s interests and She will maintain, guard and guarantee her clients’ confidentiality. She will not offer diagnosis or psychotherapy to any client as a Spiritual Intuitive Coach. She will remain committed to professional excellence in all that She does and all She provides. She will never harm to any client. She will provide her clients with a safe and nurturing spiritual intuitive coaching experience, which will allow them to be themselves without fear of judgement, criticism or failure. B. Client is solely responsible for creating and implementing his/her own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the spiritual intuitive coaching relationship and his/her coaching calls and interactions with the Spiritual intuitive Coach. As such, the Client agrees that the Spiritual Intuitive Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Spiritual Intuitive Coach. Client understands spiritual intuitive coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease. C. Client further acknowledges that he/she may terminate or discontinue the spiritual intuitive coaching relationship at any time. D. Client acknowledges that spiritual intuitive coaching is a comprehensive process that may involve different areas of his or her life, including work, finances, health, relationships, education and recreation. The Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively the Client’s responsibility. E. Client acknowledges that spiritual intuitive coaching does not involve the diagnosis or treatment of mental disorders and that spiritual intuitive coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed. If Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the spiritual coaching relationship agreed upon by the Client and the Spiritual Intuitive Coach. F. The Client understands that in order to enhance the spiritual intuitive coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program. G. The Client acknowledges that by signing up this agreement they give permission to the Spiritual Intuitive Coach to use they review about the spiritual coaching session/experience with their name on social media. H. Defamation Clauses. The Client agree not to defame the Spiritual Intuitive Coach and any of her products, or services, publicly or privately, directly or indirectly through others, by use of any words, actions, gestures or medium, including but not limited to on social media or other internet site. The Spiritual Intuitive Coach and the Client hereby agree and confirm that they at any time, directly or indirectly, in public or private, in any manner or in any medium whatsoever, deprecate, impugn or otherwise make any comments, writings, remarks or other expressions that would, or could defame each other, the Spiritual Intuitive Coach’s products/services or their reputations. Nor shall they assist any other person, firm or company in so doing.
2) Services The parties agree to engage in a Spiritual Intuitive Coaching Program through internet, telephone, meetings, in-person. Spiritual Intuitive Coach will be available to Client by e-mail and DMS (for vocal message is asked to maintain it very clear and short, one minute at the maximum) in between scheduled meetings as defined by the Spiritual Intuitive Coach (Monday to Friday).
3) Schedule and Fees The fee is 180,00 Euro for 60 minutes session, 250,00 Euro for 90 minutes session. There is the opportunity to have longer sessions so the fee for those will be communicated to the clients prior consultation. The session will be confirmed by the Spiritual Intuitive Coach to the Client after payment. When the Client decides to join one of more trainings/programs, created by the Spiritual Intuitive Coach, the Client is required to pay the entire value of trainings/programs, and pay it through the method and schedule the Client decides at the time of purchase (one payment or installments). Due to the nature of the trainings/programs created all the products are final and non-refundable.
4) Procedure The time of the spiritual intuitive coaching meetings and/or location will be determined by Spiritual Intuitive Coach and Client based on a mutually agreed upon time. The Spiritual Intuitive Coach will provide the link for the scheduled calls. If the Spiritual Intuitive Coach will be at any other number for a scheduled call, Client will be notified prior to the scheduled appointment time.
5) Confidentiality This spiritual intuitive coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound by the principles of confidentiality. However, please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and those communications are not subject to the protection of any legally recognised privilege. The Spiritual Intuitive Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent. The Spiritual Intuitive Coach will not disclose the Client’s name as a reference without the Client’s consent. Confidential Information does not include information that: (a) was in the Spiritual Intuitive Coach’s possession prior to its being furnished by the Client; (b) is generally known to the public or in the Client’s industry; (c) is obtained by the Spiritual Intuitive Coach from a third party, without breach of any obligation to the Client; (d) is independently developed by the Spiritual Intuitive Coach without use of or reference to the Client’s confidential information; or (e) the Spiritual intuitive Coach is required by statute, lawfully issued subpoena, or by court order to disclose; (f) is disclosed to the Spiritual Intuitive Coach and as a result of such disclosure the Spiritual intuitive Coach reasonably believes there to be an imminent or likely risk of danger or harm to the Client or others; and (g) involves illegal activity. The Client also acknowledges his or her continuing obligation to raise any confidentiality questions or concerns with the Spiritual Intuitive Coach in a timely manner. The Client agrees that any type of material shared by the Spiritual intuitive Coach during the spiritual intuitive coaching relationship is protected by copyright and for this reason its dissemination and replication in any form or type is forbidden.
6) Cancellation Policy Client agrees that in case of cancellation it is the Client’s responsibility to notify the Spiritual intuitive Coach 48 hours in advance of the scheduled session/meetings. Spiritual intuitive Coach reserves the right to bill Client for a missed meeting. Spiritual intuitive Coach will attempt in good faith to reschedule the missed meeting.
7) Record Retention Policy The Client acknowledges that the Spiritual intuitive Coach has disclosed his/her record retention policy with respect to documents, information and data acquired or shared during the term of the Spiritual Intuitive Coach-Client relationship. Such records will be maintained by the Spiritual intuitive Coach in a format of the Spiritual Intuitive Coach’s choice (print or digital/ electronic) for a period of not less than ten years.
8) Termination Either the Client or the Spiritual Intuitive Coach may terminate this Agreement at any time with two weeks written notice. Client agrees to compensate the Spiritual intuitive Coach for all spiritual intuitive coaching services rendered through and including the effective date of termination of the spiritual intuitive coaching relationship.
9) Limited Liability Except as expressly provided in this Agreement, the Spiritual Intuitive Coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the spiritual intuitive coaching services negotiated, agreed upon and rendered. In no event shall the Spiritual Intuitive Coach be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, the Spiritual Intuitive Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Spiritual intuitive Coach under this Agreement for all spiritual coaching services rendered through and including the termination date.
10) Entire Agreement This document reflects the entire agreement between the Spiritual Intuitive Coach and the Client, and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered or supplemented except in writing signed by both the Spiritual intuitive Coach and the Client.
11) Dispute Resolution If a dispute arises out of this Agreement that cannot be resolved by mutual consent, the Client and Spiritual Intuitive Coach agree to attempt to mediate in good faith for up to 45 days after notice given. If the dispute is not so resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.
12) Severability If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.